Welcome to STOVEPARTS.NET your online source
for quality parts and supplies quickly.
We accept Visa, Mastercard, Discover, Amex, and Government issued credit cards
Frequently asked questions:
1) How fast do we process orders?
Getting parts to fix your broken appliance can be critical. Therefore, we offer express as well as standard shipping options to addresses within the United States, Alaska and Hawaii. Just select the shipping method when you finish your order. Orders are processed and shipped within 24 to 48 hours. If parts are not available within this time frame we will contact you by e-mail.
2) How safe is my credit card?
We provide a secure and private shopping environment for you. We ensure that our secure online ordering system will honor your privacy. Your credit card number and other personal data will be treated with the highest standards of safety, security, and confidentiality. Fixitshop.com uses SSL (Secure Sockets Layer) to protect your credit card information. SSL encrypts all order information (such as your name, address, and credit card number) so that it can't be read in transit. For SSL security to work, you must use an SSL-enabled browser (any version 3 or higher browser should work).
4) How do I find the parts I need?
When ordering you can follow the menu on your left to look for specific items. Just click on the directories and they will open to subdirectories till you find what you need. You can also press the search link on top and search for a specific item. You can also call (860)-921-5688 for live help
5) What is the return policy
We accept returns for 30 days after the order was placed. You must e-mail us at mailto:email@example.com to request an RMA . You will have to pay for all shipping unless we sent you an item in error. In that case we will send UPS to pick up the item where available. There is a minimal 20% restocking fee to cover labor and expenses and charges imposed by our suppliers on items that have to be returned to them.
Copyrighted images in this store belong to Stoveparts.net and other companies. Use of these images for commercial purpose is prohibited. Images are available for lease
at $25 per month per image. Anyone found using these images has accepted the agreement and will be billed accordingly.
IF YOU CAN'T FIND WHAT YOU NEED CALL
TOLL FREE 1-888-332-6115
Phone hours are (9AM-8PM Eastern Time) (6AM-5PM Pacific Time) Mon-Sat . Web store hours are 24/7
Not Comfortable ordering on the web? TOLL FREE 1-888-332-6115 or use our
fax order form fax 888-538-9625 Outside USA voice860-921-5688fax 240-722-0192 We accept Government CC and can ship to APO.
COPYRIGHT 2001-2010 STOVEPARTS.NET. 37 Hidden Hill Rd. New Hartford CT 06057
All Brand names are the sole properties of the manufacturers. All orders shipped within 24-48 hrs Monday through Friday